Purpose-Built for UK Jewellery Dealers

Jewellery Dealer Software for UK Dealers

Inventory management software for dealers of unique items. Create custom templates to track exactly what matters for each type of stock — hallmarks, serial numbers, gemstone grades, or anything else. Counter, cabinet, fair, and website all read from one stock list. Built by someone who has run the back office of a UK dealing business since 2013.

gemjam.app

The Challenges Jewellery Dealers Face

Jewellery stock rarely repeats itself. One week it is a hallmarked Victorian bracelet from a private seller, the next a modern diamond ring taken in part-exchange. Recording the detail, pricing each piece per channel, and getting the margin scheme right is where the working day tends to go.

Every type of stock needs different details

A hallmarked gold bracelet needs assay office and fineness mark recorded. A designer handbag needs serial number and authentication details. A vintage watch needs movement type and service history. One rigid set of columns cannot hold all three, so you end up with workarounds in the description box and gaps where the detail should be.

Pricing across channels is a headache

Every selling channel charges different fees and commission. Working out what to list at on Shopify, 1stDibs, or in-person card sales to hit the same profit means recalculating for every item on every platform. One mistake and you sell at a loss.

VAT Margin Scheme for second-hand jewellery

The Margin Scheme is optional. You can choose it for second-hand jewellery you were not charged VAT on, such as pieces bought from private sellers; precious metals, investment gold and precious stones cannot go on it. Using it means knowing which pieces qualify, applying 1/6 to each margin, and keeping the stock book and invoices the scheme asks for. GemJam records the VAT treatment of each piece, flags unclear cases for your review, and produces the stock book and invoices from those records.

One piece, several places it could sell

The same ring might be in the cabinet, listed on Shopify, and promised to someone who saw it at a fair. Because there is only ever one of it, every channel has to be corrected by hand the moment it goes — or you sell it twice.

Four Problems, Four Answers

Taken in the order a piece reaches you: describe it, price it, account for the VAT, put it in front of buyers.

Custom templates for every type of stock

Create templates with different fields for each category you sell. A hallmarked jewellery template might track assay office, fineness mark, and date letter. A designer handbag template might track serial number, model, and authentication. You decide what matters.

Automatic channel pricing

Enter your listing price once — the amount you’d accept with no fees. GemJam calculates what to list at on each selling channel (Shopify, 1stDibs, in-person card sales) so you hit the same profit after fees. Configure each channel’s fee structure once in settings.

Automatic margin scheme calculations

When you log a purchase, GemJam assesses it for the scheme on what the piece is and how you acquired it, not the seller's VAT status alone, and flags it for you to confirm. The VAT is then worked out against the margin on sale. The figures behind your stock book and your VAT return are the same figures, entered once.

Push to Shopify, eBay coming soon

Send a piece to Shopify from inside GemJam. Record the sale and your stock and the connected Shopify listing update together, though anywhere not yet connected is still yours to update. eBay integration is in development. Marketplace bridging tools for jewellery and antiques marketplaces such as 1stDibs (Professional and above) are coming soon, so you can bulk-export listings without retyping every piece.

gemjam.app

A Cartier Love Bracelet Is Not a Vintage Rolex

If you deal in more than one category, the details that decide a sale change with the category: assay marks on one piece, a reference number on the next. Give each category its own template and every item is asked for the information that actually applies to it.

Hallmarked jewellery

Create a template with fields for assay office, fineness mark, date letter, sponsor's mark, metal type, purity, and gemstone details. Search and filter your stock by any of these attributes when a customer asks for something specific.

Designer and luxury goods

Track model numbers, serial numbers, RRP, material, and what’s included (box, papers, certificate). Use calculated fields to automatically mask serial numbers for public listings while keeping the full number in your records.

As specific as you need

Templates can be broad (one for all jewellery) or narrow (one just for VCA Alhambra bracelets). Add text fields, number fields, date fields, select lists, or calculated fields that transform other values. You control the level of detail.

Provenance and purchase history

Every item links to its purchase record and the contact you bought from. Track where each piece came from, what you paid, and the chain of ownership — giving buyers the provenance details they expect.

Margin Scheme Maths You Never Have to Redo

Second-hand jewellery you were not charged VAT on, such as pieces bought from private sellers, can go on the Margin Scheme if you choose to use it; precious metals, investment gold and precious stones cannot. The scheme charges VAT on the profit margin instead of the full selling price, and GemJam works out that VAT piece by piece as you trade.

A VAT treatment recorded for every piece you buy, with unclear cases flagged for your review

VAT charged at 1/6 (16.67%) of the margin on every eligible piece

Produces the Stock Book and invoices from the same records

Xero-compatible export you can forward to Dext

What GemJam Does for Jewellery Dealers

Everything listed is in GemJam now, except items marked coming soon.

  • Custom templates and fields
  • Channel pricing calculator
  • Provenance records
  • VAT Margin Scheme
  • Multi-channel (Shopify; eBay coming soon)
  • Photo management
  • Accounting export (Xero/Dext)
  • Unique item management

Jewellery Dealer Software: Common Questions

What dealers want settled before committing their stock to a new system.

Also Carrying Watches or Antiques?

Watches, antiques, and designer handbags can all sit in the same stock book as your jewellery.

Every Piece Accounted For, Hallmark to Sale

Assay detail, provenance, channel pricing, and margin held against the item rather than scattered across tabs. Join the waiting list for early access.